EEDC to upgrade, improve service delivery in 2019

Enugu Electricity Distribution Company (EEDC) Plc, has assured its customers in Southeast that it would upgrade some transformers and relieve overloaded ones for improved service delivery in 2019.
The company in a release from its Head of Communications, Mr Emeka Ezeh, disclosed that the plans were due to series of engagements with customers.

According to Ezeh, “EEDC identified areas of focus and mapped out strategic plans to address them including installation of entirely new substations; overhauling some weak networks for quality electricity supply. There are also plans to de-load some feeders and construct more injection substations to boost electricity supply in identified locations within the network.
“Contract has been awarded for the construction of a 7.5MVA Injection Substation at ABS, Awka, which will cater for customers within ABS environs, Okpuno, Enugu Agidi, Awka Urban, Zik Avenue and parts of Nnamdi Azikiwe University, Awka. Also approved was the upgrade of Agu Awka Injection Substation from 7.5MVA to 15MVA. Order has been placed for the power transformer which is expected to be delivered hopefully before the end of the month. 

“This will improve supply to customers at Agu Awka, industrial Area, Amansea, Nkwere Awka, Ifite Awka, Nnamdi Azikiwe University permanent site and its environs. The management of the company has equally engaged the services of some private contractors to facilitate repair of faulty transformers, thereby shortening the downtime periods experienced in the network.” He further disclosed that asset registration and customer enumeration exercise was still ongoing and appealed for maximum cooperation with enumerators, as the exercise, according to him, was aimed at making EEDC more efficient in providing quality service to customers in the South East which shall translate to improved business and socio economic activities. Ezeh expressed appreciation to customers for their support, understanding and overall partnership with the company in the course of the year despite the numerous challenges that adversely impacted on the quality of service delivery to them (customers).

“Some of the recurring challenges which the company grappled with are vandalism, energy theft, accidental destruction of power facilities, meter bypass, illegal connections and reconnections, non-payment of electricity bills, attack on EEDC field officers and illegal tampering with electrical installations which interfere with the network and in most cases lead to destruction of electrical facilities,” he bemoaned. 

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