Adamawa electricity consumers threaten showdown over service charge

Electricity consumers who subscribed to pre-paid meters in Adamawa state have threatened showdown over what they said was unjustifiable disconnection of electricity supply to their homes.
Some of the prepaid meter owners, who spoke to newsmen in Yola, lamented the unfair disconnection of electricity supply to their homes, saying that they usually settled the service charges whenever they bought fresh units.

They, therefore, wondered why the new company, Integrated Energy Distribution and Marketing Limited, that took over from PHCN was shortchanging them.
A consumer, Yakubu Musa, said: “This is outrageous. Why should they disconnect owners of pre-paid meters under the pretext that such customers have accumulated months of service charge?

“The normal practice is when somebody’s units got exhausted and want to recharge the electricity company will first remove outstanding service charges and give units for the remaining balance.”

Another consumer, Umar Danbaba, said due to the epileptic power supply in his area, he could not exhaust the N6, 000 worth of units he bought after five months.
He said: “The Company usually fails to provide steady electricity for consumers to exhaust their units and should therefore stop bordering consumers for service charge. Which service did it render?”
He described the Company’s action as “a desperate move to milk customers,” and called on the National Electricity Regulatory Agency to wade in to save customers from being further shortchanged.
When contacted on phone on the development, the  Public Affairs Officer of Yola Electricity Company,  Aliyu  Hassan, said he should be given time to investigate and call back, but he never did until the time of filing in this report.

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