Complain through right channels, SEC tells investors

The securities and Exchange Commission, SEC has enjoined investors to make use of the Commission’s Complaints Management Framework, CMF, in expressing their reservations if any, in the capital market.

The Acting Director-General of the SEC, Ms Mary Uduk, who stated this in an interview in Abuja weekend, said the aim of the CMF was to address the complaints of Capital Market investors.

According to Ms. Uduk,  the initiative is not only to help investors lay their complaints through the right channel but also assist the regulator in addressing the issues in the shortest time possible.

She said: “Before this framework people complained to many offices, some go to EFCC, some go to the police, some go to any person that they think even thugs, to come and get their invesment back but then, it was not yielding fruit  and it was dragging the regulator on many fronts, we therefore saw the need to change our strategy and come up with a more robust framework.

“Our current complaints management framework will guide investors and ultimately protect their investments in the market. If you have question about the capital market, you know where to go to”.

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