General Manager, Corporate Communications, Mr Oyebode Fadipe, said this in a statement in Abuja Monday.
Fadipe said the company’s directors would also man the customer care centres in some of its area offices in Abuja to receive customers’ complaints and resolve them.
“The globally celebrated customer service week offers us the unique opportunity to once again appreciate our customers for their loyalty to our brand.
He said InCMS was commissioned by the Nigerian Electricity Regulatory Commission (NERC) Chairman, Professor John Momoh.
Fadipe said AEDC had also upgraded its customer contact centre to handle more volume of customer complaints with greater visibility on the social media.
He said the company also transformed the Meter Asset Provider Scheme (MAP) metering project to Mobile MAP metering.
He added that this had earned it the best MAP performing DisCo at the last review of the programme by the regulator. (NAN)