Customers allege data abuse by Wema Bank, seek investigation

Some customers of Wema Bank Plc have accused the lender of conducting illegal banking practice in the country by using their data to open illegal accounts without their permission.

It was alleged that the bank has been opening accounts for some Nigerians on its digital banking platform, ALAT, without their knowledge or consent in a bid to celebrate the platform’s 5th anniversary.

While the actual number of unauthorized accounts opened on behalf of unsuspecting Nigerians is unknown, Wema Bank was alleged to be aiming to achieve “a million accounts in one day”.

Adebayo Tayo, a mental health advocate, took to his Twitter account to publicly accuse Wema Bank of opening an account in his name without authorisation from him.

Tayo lamented that he never knew he had a new Wema Bank account until his mother contacted him, because she received an alert that was intended for him – shocking, how come he owns an account he’s unaware of, and his mom receives the alert.

“I am concerned about how my info has been used by Wema Bank and I need detailed explanations about the account including every transaction it has performed before someone uses my details for an account to launder money or collect ransome, ” he stated.