‘Dana Air introduces ‘Pay with Dana Miles’

Stories by Ime Akpan Lagos Dana Air has introduced a customer-centric product called ‘Pay with Dana Miles,’’ as part of its strategy to enhance service delivery to its customers, especially the Dana Miles members. Th e airline’s spokesman, Kingsley Ezenwa explained that with the ‘Pay with Dana Miles’ initiative, members of the airlines’ frequent fl yer programme could u=se their miles as they desire for payment of excess baggage, upgrade from economy class to business class, exchange miles for tickets and still get loads of benefi ts attached to the frequent fl yer program of the airline. “We are excited to introduce the ‘Pay with Dana Miles initiative, which off ers our guests the opportunity to use their miles as they desire.

“Th e pay with Dana Miles initiative is just our way of providing more options for our guests and keeping our strategic mission, which is to earn the loyalty and respect of our customers by consistently demonstrating our commitment to service, and providing aff ordable regional air transport services that focuses on innovation, quality and service excellence,” he said. He said the airline’s frequent fl yer programme off ers a member the opportunity to get value added services not just with the airline but with its partners across Nigeria adding that frequent fl yers of the airline should expect more tailored benefi ts in the months ahead. “ O u r Dana miles members need not worry anymore when there are online payment issues, or bank issues, as they can get on their system and use their miles for as many functions as they desire. “Apart from all of these, members of our frequent fl yer programme also get extra value not just with us, but with our partners across Nigeria, which includes banks, hotels, cab companies and many more and these benefi ts are tailored to the needs of our guests,” he added.

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