Doctors launch app to reduce patient-waiting time in hospitals

A group of medical doctors have launched a mobile app aimed at reducing patients-waiting time in Nigerian hospitals.

Patients in public hospitals in the country spend an average of two hours before they are attended to by a doctor, according to a report.

The app, known as KompleteCare, can be accessed at the Google play store using a mobile phone. It is a collaboration between the Societyfor Family Physicians of Nigeria (SOFPON) and a healthcare company in Nigeria, Sevenz Healthcare.

The app was unveiled to the public on May 18 at the University of Uyo Teaching Hospital (UUTH), Uyo, Akwa Ibom state by the Commissioner for Health in the state, Dominic Ukpong, to mark SOFPON’s celebration of the 2018 World Family Doctor’s Day.

Doctors across different parts of the country are welcome to register and use the app and get paid for their services, the group said during its unveiling.

“You’ll have to fill in your MDCN number; it will be confirmed first before you are allowed to log in as a doctor. There’s a place for doctors, and there’s a place also for the patient. The app will direct a patient on the doctor to meet – let’s say a cardiologist.

“In the future, the biggest hospital will be on your mobile phone,” the group said.

Nene Andem, a consultant family physician at the Emmanuel Hospital, Eket, Akwa Ibom state, and the President of SOFPON, Uyo zone, said she was excited about the “innovation”.

“Doctors sometimes do consultation on phone, and they don’t get paid for this,” she said. “With this app, doctors will now be paid for every single consultation they do. If we can get people to key into the app, it will reduce patient-waiting time in the hospitals.” (NAN)

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