FCT Police launch complaints bureau, task residents to avail themselves of service


The Federal Capital Territory (FCT) Command has launched its complaints bureau and has tasked members of the public to avail themselves of the channel in seeking redress for grievances against police personnel in the command.Speaking at a public awareness campaign on police accountability, Thursday in Abuja, the Commissioner of Police in charge of the FCT, CP Bala Ciroma charged members of the public to bring up cases against individuals and Police personnel to the Police Complaints Bureau for easy dispensation of justice.

The Police boss, who was represented by the Deputy Commissioner of Police in charge of administration, DCP Sola Okediji, noted that the command opened up various units to receive and attend to complaints against the conduct of police personnel and other members of the public in a bid to address them with dispatch.

He listed some of the complaints units to include the Public Complaints Bureau, the Servicom Unit, the Provost Unit, the CP’s Mentoring and monitoring team, and Gender Desk Unit which are established in all the Police Area Commands and the 39 Police Divisional Headquarters in the Command.The police boss said out the command could be reached on a 24-hour basis on the following phone numbers: 08032003913, 08061581938, 07057337653 and 08028940883.

Anchoring the unveiling Assistant Inspector-General Austin Ewa (retd.) said the awareness became necessary to ensure that the police was accountable to the public in terms of prompt service delivery to the members of the public.

Earlier, the Team Leader, Nigeria Policing Programme (NPP), a Non- Governmental Organization (NGO), partnering with the police on the awareness, Mr David Ogunleye, said the bureau was being launched to ensure quick service delivery in the Command with a promise that the materials on access to the policing accountability would be made available in the Area Commands, Divisional Headquarters and Police out Post in the Command.

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