The Federal Capital Territory Administration (FCTA) has reiterated its commitment to completing all the processes of Standard Operating Procedure (SOP), aimed at facilitating ongoing repositioning of the system for efficient service delivery in the territory.
In particular, the FCTA assured that it will not be lagging behind, as demonstrated by its staff so far in the SOP journey.
FCTA permanent secretary, Olusade Adesola, stated this at sign-off ceremony of the FCTA’s SOP, identified SOP document as the springboard for efficient and incorruptible services delivery to the citizens in the territory.
Adesola issued a directive to relevant departments to immediately package appropriate training programme that would enable them build the capacity of the SOP champions, so as they would cascade it down in the various SDA’s of the FCTA.
He also stated that FCTA wants to become number one organisation for efficient service delivery in Nigeria, and enjoined those who have not yet unbounded in the ongoing reform initiative, to know that FCT has gone beyond where they were.
He expressed gratitude to Head of the Civil Service of Federation (HCSF) for the leadership they provided through the service, while assuring the service that the FCTA is ready to imbibe the established rules at the lower level, and FCTA has demonstrated such with its ability to develop SOP.
“In FCT, we are no longer where we were last year, as we have moved, and therefore everyone should join us to move. And I pray that we keep this trajectory, so that the FCT will be acknowledged as investors friendly.
“We want to become number one organisation for efficient service delivery in Nigeria. This is what all of us should resolve to do.
“Let all of us resolve today to commit to efficient service delivery, and the springboard is the SOP, and going forward, all of us should be delivering efficient, incorruptible and good services to the citizens,” he stated.
