Jigawa dep gov chides telecom coys over poor services




Jigawa state Deputy Governor, Barrister Ibrahim Hassan Hadejia, has chided telecom companies in the country over what he described as “inconsistency and poor services” experienced by consumers.
The deputy governor gave the opinion while speaking at the one day 95th edition of consumer outreach meeting held in Dutse, the Jigawa state capital .
He lamented that they telecom companies are involved in many errors, including cheating customers in data sales, voice interruptions, sim swaps among others, pointing out that despite the fact that there are over 24o million connected lines across the country, the service are very poor when compared to countries like South Africa.
Barrister Hassan noted that although the urban coverage of networks in the state is fair, rural areas are difficult to access due to network issues.
Hassan Hadejia urged the the National Communication Commission (NCC) as a regulatory agency to as a matter of urgency compel the service providers to establish e- learning to school in Jigawa in particular as part of their corporate social responsibility.
In his address the Director, Consumer Affairs of the National Communication Commission, Mrs. Felicia Onwuegbuchulam, stated that that the rights of every telecom consumer must be protected.

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