Kaduna Electric to customers: Pay your bills, we’ll fix transformers, other equipment

Kaduna Electricity Distribution Company has urged its customers across the four franchise states to pay their bills especially debts incurred and allow them concentrate on repair of transformers and other facilities.
The Company's Head of Corporate Communication, Malam Abdulazeez Abdullahi, who disclose this in a statement Tuesday in Kaduna, said the customers should ensure that they clear their debts and leave repairs and maintenance of facilities for the Company. 
"We want to advise communities to stop contributing money to fix faulty transformers or buy any electrical equipment. That responsibility is that of the company. They should pay that money into their individual accounts to offset the debt owed the company. 

"Contributing money to fix faulty transformers does not address the important issue of the debt customers owe for electricity consumed from the transformer. Kaduna Electric is always ready to fix all faulty equipment on its network particularly when beneficiaries are living up to their obligations of settling their bills promptly.

"Once communities guarantee a significant return on the electricity consumed, the company is obligated to prioritise the fixing of any such faulty equipment. Contributing to fix it does nothing to offset the outstanding payment already incurred.

"A situation where N1 million worth of energy is supplied a transformer, for example, but only about N200, 000 is realised does not help us in our effort to provide efficient, uninterrupted services.

"In the event that such a transformer develops a fault, rather than contributing money to fix it, community residents will do well to pay into their individual accounts to reduce their debts," Abdulazeez said.

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