The management of Kano Electricity Distribution Company (KEDCO) has stated that it was optimistic that there would be improved power distribution.
This, it added, was a result of the on-going reforms of critical aspects of its internal operation in Kano, Katsina and Jigawa states.
This was contained in a statement issued Tuesday in Kano by the Company’s head of corporate communication, Ibrahim Sani Shawai.
The statement read in part, “As a responsible company that we are, we have analyzed the complaints as well as the demands from our customers and based on that we have moved to initiate critical reforms within the company to ensure that we improve on our service in the business of distributing power within Kano, Katsina and Jigawa states. This shows that we are a listening company and we are very optimistic that our initiative will improve power distribution in our franchise areas.”
According to the KEDCO, it is facing in electricity bills collection, power theft, vandalism and illegal connection, the management expressed high hopes that the company will continue to improve to make customers get better value for their money through improved distribution.
“In this regard, we want customers to support KEDCO through timely payment of bills especially with the coming of the estimated capping billing, reporting illegal activities and channeling complaints in proper ways.”
Commenting on the issue, the company’s managing director and chief executive officer, Dr. Jamil Isyaku Gwamna, said more strategies were being put in place to improve distribution following the opinions collected from customers some few weeks back.
He said, “We are very much concerned about our customers and this is why we are assuring them of our resolve to act based on the opinions gathered from the fields. As we are making renewed efforts in improving power distribution, we need our customers to pay 100 per cent of their bills as NERC’s capping of estimated billing takes effect.”
