NPA commits to resolve electronic truck-call up system challenges

Following the complaints and challenges experienced by truckers, the Acting Managing Director of the Nigerian Ports Authority (NPA), Mohammed Bello-Koko, has assured port users of the authority’s commitment to speedily resolve all teething challenges against the smooth implementation of the electronic call-up system for trucks doing business at the port.

Bello-Koko made the pledge while interacting with truck owners and drivers during his visit to the Lilypond Terminal in Ijora, for a firsthand assessment of the IT physical infrastructure built for the call-up system, which is domiciled in the terminal.

The visit, according to the Acting Managing Director, is to enable him re-evaluate the performance of the truck call-up system three months after it was deployed, and also engage directly with the service users to appreciate their concerns and those bottlenecks arising from their subscription of the traffic management platform.

Bello-Koko said all teething issues arising from the truck call-up system will be addressed progressively, stressing that both the online scheduling process and truck transit arrangement would be fine-tuned to check against manipulation and other related irregularities.

The NPA Boss explained: “we will ensure that the entire process is fully automated and secured to prevent counterfeiting, while priority will be given to export cargoes in line with the economic diversification agenda of the Federal Government.”

He called on the ports community to collaborate with the efforts of the NPA Management in order that the sector operates in tandem with International best practice. According to him “Eto” has come to stay, we shall together ensure its workability”, the economy being better for it.

Furthermore, Bello Koko told stakeholders that the NPA Management is poised to sustain the implementation of the minimum standard of trucks operating in the ports with the view to assuring that standard operating procedure (SOP) are imbibed at all times pointing out that trucks that fail to meet with expectations would not be allowed onto the “Eto” app.

The NPA Chief Executive appreciated the Lagos State Government for the collaborative synergy and their role in enforcement.

Speaking on behalf of haulage operators doing business at the port, President of the Association of Maritime Truck Owners (AMATO), Chief Remi Ogungbemi, expressed his delight with the unannounced visit of the Acting Managing Director.

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